SmoothStay now includes a built-in AI Assistant that helps you instantly polish and rewrite your article descriptions — making guest communication smoother, more professional, and aligned with your brand voice.
What it does
The AI Assistant rewrites your article description with improved clarity, tone, and structure — based on the tone you’ve selected in Settings › AI settings. It’s specifically trained for hospitality use cases to help you deliver confident, friendly, and guest-ready communication in seconds.
Minimum character requirement
To generate a rewrite, your original article description must be at least 40 characters long. This helps the AI understand the intent and context before suggesting improvements.
Choose your tone
The assistant adapts to the tone you've selected in Settings › AI settings › Tone. Choose the voice that best fits your brand:
Friendly & Casual – Use when you want to sound warm and approachable.
Professional & Polite – Use for business-like but warm presentation (boutique hotels, corporate stays).
Luxury & Formal – Use when the property has a premium, upscale brand.
Concierge / Hospitality Pro – Service-oriented, confident, and warm.
Neutral / Balanced – Clean, informative, lightly warm—ideal for most.
You can update your default tone at any time — it will apply to all future AI-assisted rewrites.
How to use it
Go to Guest Experience → Knowledge Base and open the Article you'd like to update.
Write at least 40 characters in the description and click the Assistant button above the editor.
Click on Rewrite and a preview popup will show the AI-suggested rewrite.
Review the changes, then click Apply changes to replace the original.
Changes are permanent once applied. Please review carefully before confirming, as this action cannot be undone.
Need help or want to share feedback?
Email us at hello@smoothstay.io with any feedback, questions, or suggestions.