Getting started

How to get in touch with us

Whether you have questions, suggestions, or need support, here’s how you can reach out to us:

Contact Support

For direct assistance, email us at: hello@smoothstay.io

We’ll get back to you as soon as possible!

Chat with support

For quick questions, click Chat with support at the bottom of the dashboard sidebar.

Feedback Hub

Got ideas or want to see what’s coming next? Visit our Feedback Hub to:

  • Leave feedback or feature requests.

  • View our roadmap to see what we’re working on.

  • Check the changelog for recent updates and new features.

Open it from Feedback at the bottom of the dashboard sidebar.

Help Center

Explore our comprehensive Help Center for step-by-step guides and FAQs:
SmoothStay Help Center

We’re here to ensure your SmoothStay experience is seamless and successful! Let us know how we can support you further.

Still need help?

Email us at hello@smoothstay.io and we’ll get back to you.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company. Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company. Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company. Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.