Changelog

✨ What's new: contextual sharing in guidebook

• The share button in guidebooks now uses the native Web Share API, so guests get a contextual share sheet based on their device (messages, email, WhatsApp, etc.). When the device does not support this protocol, the share button gracefully falls back to copying the guidebook link to the clipboard so you can still share it instantly.​

  

💬 User experience updates

• The AI chatbot is now featured more prominently in the bottom-right corner of the guidebook, making it easier for guests to find quick answers without hunting through menus.​

  
  

🛠️ Performance & fixes

• Articles now load noticeably faster in large guidebooks with many sections and items, improving the experience for power users and multi-property hosts.​

• Fixed an issue where the chatbot did not always load the previous conversation thread in some cases, so guests now see their full chat history reliably.​

• Fixed a bug where, occasionally, the deep link parameter in the guidebook URL would not update correctly when navigating between sections, ensuring links always reflect the current view.​

What's New

We've upgraded from 100+ icons to over 7,000 professional icons—and now they automatically match your brand colors.

What Changed

Before: Limited to 100+ icons with fixed black accent color

Now:

✅ 7,000+ icons across three professional families (Material Symbols, Material Icons, and Phosphor)

✅ Automatic brand color matching – Icons now use your brand or property accent color instead of default black

✅ Multiple style options – Choose from Default, Filled, Bold, Regular, Light, Thin, and Duotone styles

✅ Better organization – Browse by category, search by keyword, and sort by popularity or name

Features

• Menu icons – Display in guidebook navigation with transparent backgrounds using your custom brand or property accent color

• Map icons – Show on maps with light green backgrounds and black accents for optimal readability

• Smart preview – See exactly how icons look with your colors before saving

• Auto-sync – Updates apply instantly across all properties using that category

How to Use

1. Go to Content → click (⋮) next to any category or subcategory → Edit

2. Click the icon preview to open the picker

3. Browse 7,000+ icons, search, or filter by category

4. Select your icon and adjust style if needed

5. Save – your icon now matches your brand colors automatically

Automatic Migration: What You Need to Know

We're automatically updating your existing icons to the closest matching icons from our new libraries. Your guidebook will continue to look great, and you can change any icon at any time to better fit your brand. No action needed unless you want to customize further.

Why This Update Matters

No more generic black icons. Your guidebook now reflects your unique brand identity with professionally designed icons that match your color scheme—all while giving you 70x more options to choose from.

You can now use custom branding for individual properties — giving each guidebook its own unique identity 🎉

Until now, SmoothStay used your default brand settings across all guidebooks. Now you have the flexibility to override these settings on a property-by-property basis, which is perfect for:

🏠 Co-hosting arrangements — Let each owner's brand shine through their guidebook

🌟 Properties with distinct identities — Boutique properties, themed stays, or locations with their own established branding

🎯 White-label experiences (almost) — Create fully customized guidebooks that match each property's unique vibe

How it works

When editing a property, simply toggle "Use custom settings for this property" under the Custom branding section. Then customize:

• Logo: Upload a custom logo (JPG, PNG, SVG, WEBP — recommended size: 150 x 50 px)

• Accent color: Used for icons and certain background elements

• Foreground color: Primarily used for text displayed against your accent color

• Website URL: Add the property's own website link

Your custom settings will only apply to that specific property's guidebook, while your other properties continue using your default brand settings.

This update gives you complete control over how each property presents itself to guests — smooth, seamless, and on-brand ✨

Bring your digital guidebook to life with a looping video background that matches your property’s vibe. Perfect for showcasing drone shots, walk‑throughs, or mood clips that instantly set expectations for the stay.

Media options in one simple setting 🖼️
The “Guidebook home background” section under each property or any of your articles now let you choose between:

• None – clean, distraction‑free layout

• Single image – one consistent hero image for a polished look

• Slideshow – rotate multiple images to highlight rooms, amenities, or local attractions

• Video – a hosted background video for a more immersive experience

• ARTICLES ONLY - Host profile (dynamic) - Always show the latest image from your host profile.

• ARTICLES ONLY - Property location image (dynamic) - Automatically use the current image tied to the property address.

Other updates 🔁

• New toggle to enable or disable auto‑play on both video backgrounds and slideshows, so you control exactly how dynamic your guidebook home feels.

• Automatic image compression to optimize performance and keep your visuals smooth while your guidebook loads quickly on mobile and desktop.

Why this matters for hosts ⭐

• Make your guidebook feel like a custom guest app, not a static document

• Highlight your brand and property story the moment guests open the guide

• Increase engagement with your content, so guests find what they need faster and message you less

How to use it ⚙️
Go to your guidebook → Settings → Guidebook home background → choose your preferred option, upload your media, set auto‑play on or off, and hit save. Your changes go live instantly for all guests.

Your articles just got a major visual upgrade! 🎉

You can now add up to 5 images to each article and display them in a beautiful, carousel‑style slideshow right at the top, giving guests a richer, more interactive first impression.

This feature came directly from host feedback 💬again —you wanted an easier way to show guests important details like parking, access points, and key amenities without cluttering your article, and now you can do it visually and effortlessly.

From your dashboard, simply choose Slideshow under Cover media, then use Add new image(s) to upload —perfect for walking guests step by step through parking, access, and amenities. 🅿️🔑🛏️

On the guest side, the slider dots below the cover image make it easy to swipe through each photo on mobile, so you can spotlight what matters most and help guests instantly understand what they need—all from their phone 📱.

You can now view Guest Sessions and see the exact questions guests are asking inside your guidebook 🤖. This gives you clear insight into:

🔍 What guests are actually asking

🧩 Where your guidebook content may be missing or unclear

📝 Which articles you should add or improve to reduce repetitive questions

How it helps: Your AI chatbot only answers based on the articles in your guidebook. If a guest asks something that isn’t covered—like “Is there a washer and dryer?”—the chatbot will respond with a general message such as “Sorry, I don’t have that information.” ❓. By reviewing Guest Sessions, you can quickly spot these gaps and add new articles so future guests get instant, accurate answers.

Result: Fewer guest messages 📉, smarter answers 🧠, and a smoother guest experience 🚀

Check out our Help Center at: https://help.smoothstay.io/creating-rich-content/how-to-use-the-ai-chatbot

We’re excited to announce the launch of Reservation Links—a powerful new way to share your SmoothStay guidebook privately and securely with individual guests! 🎉

✅ Unique Reservation Link: Every reservation now generates a guest-specific, secure guidebook link.

✅ Time-Based Access: Articles marked as restricted by you (like access codes or check-in details) are visible only from your set lead time until check-out—never before or after.

✅ Enhanced Control: Instantly update or revoke access by editing or deleting the booking.

✅ Guest Activity Tracking: See exactly when each guest last accessed their guidebook.

Creating reservation links is a manual process for now, but it serves as a solid foundation for sending invitations to guests (email and SMS), upcoming integrations with property management systems and future automation tools we'd like to deploy such as task and maintenance operations and inventory tracking for supplies.

Read our how-to-guide here: Reservation links: secure, guest-specific sharing

We’ve reimagined your Content Hub to make managing articles simpler and more intuitive. The updated sidebar displays your categories and subcategories just like an index, complete with the number of articles in each section—so you always know where your content lives and what needs attention. 

• ✅ Instantly glance through categories and subcategories

• ✅ See article counts to stay on top of your updates

• ✅ Effortless access makes editing and re-organizing a breeze

And with quick search (CTRL + K) released a few days ago, locating any article is faster than ever. This improved workflow means less time searching and more time focusing on what matters.