Changelog

We’ve reimagined your Content Hub to make managing articles simpler and more intuitive. The updated sidebar displays your categories and subcategories just like an index, complete with the number of articles in each section—so you always know where your content lives and what needs attention. 

• ✅ Instantly glance through categories and subcategories

• ✅ See article counts to stay on top of your updates

• ✅ Effortless access makes editing and re-organizing a breeze

And with quick search (CTRL + K) released a few days ago, locating any article is faster than ever. This improved workflow means less time searching and more time focusing on what matters.

Guests and hosts now enjoy instant search results for articles as they type, making it faster and easier to find helpful information.

• ✅ Results appear almost immediately with each keystroke

• ✅ Less waiting, more convenience

• ✅ Improved navigation throughout your guidebook

🎉 Plus, you can now search directly from your Content Hub, making it quicker to locate and edit articles right in your dashboard. This update streamlines the editing process—and there are more enhancements on the way.

Guests can now view articles faster.

Previously, when the Home, Search, Map, or AI Chatbot (paid plans) pointed to an article, the guidebook would reload and reopen on that page. While effective, it slowed things down.

⚡ Now: Articles open instantly in a popup window—keeping guests in the flow without refreshing the entire guidebook. This update means:

• ✅ Faster, more fluid browsing

• ✅ Less waiting, no reloads

• ✅ A clean, app-like experience for guests

🎉 A small tweak with a big impact—helping your guidebooks feel even more seamless.

Other Bug Fixes & Improvements:

• Fixed an issue when filtering content by unit in your dashboard

• Fixed an issue when importing a Google Place whereas some details were not being pulled up correctly

• Improved AI Playground training in queue notices

• Other small UX improvements

✅ We’ve launched the AI Chatbot for guidebooks — now in beta on all paid plans! 🎉 Guests can now ask natural questions (like “What’s the Wi-Fi password?” or “The dishwasher isn’t working”) and get instant answers right from your guidebook.

You can now use the AI Chatbot to:

• ✅ Answer guest questions instantly, saving you time

• ✅ Keep responses aligned with your brand voice

• ✅ Collect guest feedback (thumbs up / down) to improve accuracy

⚡ This update also upgrades both the new Chatbot and the previously released AI Assistant to OpenAI’s latest GPT-5 model, offering more accurate, natural, and guest-friendly responses than before.

📖 See step-by-step setup in the Help Center

We’re actively improving this feature during beta — feedback will help shape what comes next! 🙌

We’ve added three new fields to the Data Dictionary under Units, giving you more flexibility and automation across your guidebooks. You can now dynamically insert:

• 🕒 {{UNIT:CHECK_IN_TIME}}

• 🕚 {{UNIT:CHECK_OUT_TIME}}

• 📋 {{UNIT:HOUSE_RULES}}

You’ll find these fields available when editing content areas like Guest Info → House Rules. Just plug them into your templates and SmoothStay will automatically pull the correct info from each unit — no need to rewrite or copy-paste across properties.

As always, these updates are here to help you run smoother, more scalable operations.

Let us know what you’d love to see next! 🙌

✅ We’ve just launched our new AI Assistant for article descriptions — and it’s now available to all users on paid plans! 🎉 This feature helps you instantly polish your content with one click.

You can now use the AI Assistant to:

• ✅ Rewrite article descriptions for better clarity and tone

• ✅ Align your content with your selected voice (e.g. Concierge, Luxury, Casual, etc.)

• ✅ Save time while maintaining a consistent guest experience

How it works:

• Make sure your article description is at least 40 characters long

• Click the ✨ Assistant button in the top right of the editor

• Preview the rewrite and click Apply changes if it looks good

• Done! The AI will replace the existing description with a cleaner, more polished version

🛠 You can also customize your assistant’s tone by visiting Settings > AI tab. Choose from styles like: Concierge / Hospitality Pro, Luxury & Formal, Friendly & Casual, and more.

🔍 See step-by-step instructions in the Help Center

We’re actively improving the AI and welcome your feedback during this beta. We'll expand it soon to article titles and unit descriptions and directions. Let us know what you'd like it to do next — more magic is coming soon! ✨

We’re thrilled to roll out our new QR Code Generator! 🎉 Now, you can instantly generate QR codes for:

✅ Entire guidebooks

✅ Individual articles

✅ Categories and subcategories

How it works:

• Navigate to the unit, category, or article you’d like to share.

• Click the share icon (🔗) next to the content.

• In the Share popup, click the new “Generate” button.

• A unique QR code will be created for the selected content — perfect for sharing with guests on property signage, digital materials, or direct links.

This feature brings a new level of ease and flexibility to how you share content with your guests, ensuring they can access the right resources at the right time.

🔍 Need help? Check out the Help Center for a quick guide on using this new feature.

Let us know how you’re putting this to use — and stay tuned for more enhancements soon! 🚀

We’re excited to announce a new way to make your articles even more informative and visually appealing! You can now import a place directly from Google Places into any article in SmoothStay.

✨ How it works:

• In your article editor, click on “Import a place from Google”.

• Search for the place you want to add (like a restaurant, museum, or landmark).

• With a single click, import the place’s details into your article — including: ✅ Title ✅ Description ✅ Full address ✅ Business hours and phone number ✅ Geolocation ✅ Google star rating ✅ Website URL

This feature automatically fills in these details and updates any existing fields with the latest Google information, so you don’t have to do it manually!

⏳ Why it saves time:

• No need to copy-paste data from Google — just search and import.

• Keep your content up-to-date and professional-looking.

• Focus on crafting the perfect guest experience instead of chasing down business hours and descriptions!

We hope this new tool helps you create richer, more accurate content for your guests — all in just a few clicks!