Better guest experience. More direct bookings. Less work for you.
Better guest experience. More direct bookings. Less work for you.
Works with your PMS, or without one.
Works with your PMS, or without one.
Connect Airbnb, Hospitable or OwnerRez and every reservation gets its own guidebook, with an AI Concierge that answers guests 24/7. Built by Superhosts. Free to start.
Connect Airbnb, Hospitable or OwnerRez and every reservation gets its own guidebook, with an AI Concierge that answers guests 24/7. Built by Superhosts. Free to start.
60-day money-back guarantee
No credit card
Ready in minutes
★★★★★
“If you are looking for a guidebook for your STR you can stop shopping now and use Smoothstay!”
From a Google review
Built by two Superhosts
· Used by hosts in 18 countries
Knowledge Base
Arrival
Category
Getting in
Subcategory
Door code & lockbox
Article
All properties
Parking
Article
Playa
The house
Category
Wi-Fi & internet
Article
All properties
Local favorites
Category
Write once, use everywhere
Fills in each property’s details
Better guest experience. More direct bookings. Less work for you.
Works with your PMS, or without one.
Connect Airbnb, Hospitable or OwnerRez and every reservation gets its own guidebook, with an AI Concierge that answers guests 24/7. Built by Superhosts. Free to start.
60-day money-back guarantee
No credit card
Ready in minutes
★★★★★
“If you are looking for a guidebook for your STR you can stop shopping now and use Smoothstay!”
From a Google review
Built by two Superhosts
Used by hosts in 18 countries
Knowledge Base
Arrival
Category
Getting in
Subcategory
Door code & lockbox
Article
All properties
Parking
Article
Playa
The house
Category
Wi-Fi & internet
Article
All properties
Local favorites
Category
Write once, use everywhere
Fills in each property’s details
Up and Running in Minutes
Connect once, and every new reservation gets its own guidebook. Pick the path that fits how you host.
Connect Airbnb
No PMS needed. Connect your Airbnb account and we import your listings, upcoming reservations and guest contacts, then keep them in sync.
Connect Your PMS
Use Hospitable or OwnerRez? Every reservation syncs and gets its own guidebook link, ready for the messages you already send.
Any Other Channel
On Vrbo, Booking.com or your own site? Paste your listing and the AI Wizard builds the guidebook. Add reservations by hand.
The Guest Experience Your Booking Platform Doesn't Deliver.
From booking to checkout: a branded guidebook, an AI Concierge in 100+ languages, and a contact list you own. Built by hosts who needed it themselves.
Pre-arrival
A branded guidebook waiting before they land. WiFi, door codes, house rules, local recommendations — all in their language.
Pre-arrival
A branded guidebook waiting before they land. WiFi, door codes, house rules, local recommendations — all in their language.
In-stay
The AI Concierge answers questions 24/7 from your content, in their language. Guests get instant answers. You stop being on call.
In-stay
The AI Concierge answers questions 24/7 from your content, in their language. Guests get instant answers. You stop being on call.
Post-stay
Keep in touch with guests who say yes. Email, phone, language and country, collected with consent and switched off where OTA rules don’t allow it. A guest list you own.
Post-stay
Keep in touch with guests who say yes. Email, phone, language and country, collected with consent and switched off where OTA rules don’t allow it. A guest list you own.
The Guest Experience Your Booking Platform Doesn't Deliver.
From booking to checkout: a branded guidebook, an AI Concierge in 100+ languages, and a contact list you own. Built by hosts who needed it themselves.
Pre-arrival
A branded guidebook waiting before they land. WiFi, door codes, house rules, local recommendations — all in their language.
In-stay
The AI Concierge answers questions 24/7 from your content, in their language. Guests get instant answers. You stop being on call.
Post-stay
Keep in touch with guests who say yes. Email, phone, language and country, collected with consent and switched off where OTA rules don’t allow it. A guest list you own.
A Digital Guidebook Your Guests Actually Use
Modern, branded, mobile-first, and ready in minutes with an AI guidebook builder
Casa Koba
AI Concierge
Can we check out a bit later on Sunday?
AI Concierge
Check-out is at 11:00 am. A later check-out, up to 1:00 pm, is often possible on Sundays. Message your host the day before and they’ll confirm.
Check-out and keys
Ask about your stay
The AI Concierge can make mistakes. Contact your host for help.
From your guidebook
In the guest’s language
Follows your OTA rules
A Digital Guidebook Your Guests Actually Use
Modern, branded, mobile-first, and ready in minutes with an AI guidebook builder
Casa Koba
AI Concierge
Can we check out a bit later on Sunday?
AI Concierge
Check-out is at 11:00 am. A later check-out, up to 1:00 pm, is often possible on Sundays. Message your host the day before and they’ll confirm.
Check-out and keys
Ask about your stay
The AI Concierge can make mistakes. Contact your host for help.
From your guidebook
In the guest’s language
Follows your OTA rules
Build a Guest List You Own
A guest registration widget that captures email, phone, language, country and marketing consent before guests open the guidebook. Three modes per property, and it switches off on OTA reservations.
Welcome to Casa Koba
Register your group to open the guidebook.
Full name
Lucía Herrera
lucia.herrera@mail.com
Country
Mexico
Send me offers for my next stay
Open guidebook
Each guest can register
Consent saved word for word
Build a Guest List You Own
A guest registration widget that captures email, phone, language, country and marketing consent before guests open the guidebook. Three modes per property, and it switches off on OTA reservations.
Welcome to Casa Koba
Register your group to open the guidebook.
Full name
Lucía Herrera
lucia.herrera@mail.com
Country
Mexico
Send me offers for my next stay
Open guidebook
Each guest can register
Consent saved word for word
Fair Pricing. Every Feature.
Save up to ~$300 a year. Tailored plans available for 30+ units.
Properties/units
SmoothStay
(billed annually)
Touch Stay Growth
(billed annually) *
Alternative w/o AI *
Annual Savings
1
$5.90/mo
$11.58/mo
~$68/year
5
$21.50/mo
$40.58/mo
~$229/year
10
$41.00/mo
$66.08/mo
~$301/year
20
$80.00/mo
$105.17/mo
~$302/year
* Touch Stay Growth is their lowest plan with AI features. It adds team seats and guest messaging, which SmoothStay leaves to your PMS or Airbnb inbox, and caps contacts at 5,000; SmoothStay contacts are unlimited. Prices from touchstay.com, October 2026.
Fair Pricing. Every Feature.
Save up to ~$300 a year. Tailored plans available for 30+ units.
Properties/units
SmoothStay
(billed annually)
Touch Stay Growth
(billed annually) *
Annual Savings
1
$5.90/mo
$11.58/mo
~$68/year
5
$21.50/mo
$40.58/mo
~$229/year
10
$41.00/mo
$66.08/mo
~$301/year
20
$80.00/mo
$105.17/mo
~$302/year
* Touch Stay Growth is their lowest plan with AI features. It adds team seats and guest messaging, which SmoothStay leaves to your PMS or Airbnb inbox, and caps contacts at 5,000; SmoothStay contacts are unlimited. Prices from touchstay.com, October 2026.
Built by Superhosts Who Use It Every Day
Built by Superhosts Who Use It Every Day
Dominique and Diego are active Airbnb Superhosts running their own short-term rentals in Washington, DC, Playa del Carmen, and Tulum. They built SmoothStay for themselves first, and now it’s the tool they use every day to manage their own properties. When you email support, you’re emailing the people who built the product.
Dominique and Diego are active Airbnb Superhosts running their own short-term rentals in Washington, DC, Playa del Carmen, and Tulum. They built SmoothStay for themselves first, and now it’s the tool they use every day to manage their own properties. When you email support, you’re emailing the people who built the product.
Built by Superhosts Who Use It Every Day
Dominique and Diego are active Airbnb Superhosts running their own short-term rentals in Washington, DC, Playa del Carmen, and Tulum. They built SmoothStay for themselves first, and now it’s the tool they use every day to manage their own properties. When you email support, you’re emailing the people who built the product.
Hosts in 18 Countries Trust SmoothStay
Save time and impress guests with every stay, effortlessly.
We run 14 vacation rentals across three states, and SmoothStay has been a game changer. We can create individual guidebooks for each property, keep them all in sync, and our guests love how polished it looks. It’s saved our team hours every week.
Alonso C.
Bona Retreats
We run 14 vacation rentals across three states, and SmoothStay has been a game changer. We can create individual guidebooks for each property, keep them all in sync, and our guests love how polished it looks. It’s saved our team hours every week.
Alonso C.
Bona Retreats
I manage my cabin in the mountains remotely and was tired of repeating the same info to guests. SmoothStay let me create a clean, easy-to-update guidebook with everything from check-in to local hikes. Support is great.
Marc Z.
Shenandoah, VA
I manage my cabin in the mountains remotely and was tired of repeating the same info to guests. SmoothStay let me create a clean, easy-to-update guidebook with everything from check-in to local hikes. Support is great.
Marc Z.
Shenandoah, VA
We were using a Google Doc before and it got messy fast with a couple more houses. SmoothStay just looks better and works better. Our guests love how simple it is. Took a weekend to set it all up but now it saves us HOURS.
Rodrigo M.
Riviera Maya Rentals, MX
We were using a Google Doc before and it got messy fast with a couple more houses. SmoothStay just looks better and works better. Our guests love how simple it is. Took a weekend to set it all up but now it saves us HOURS.
Rodrigo M.
Riviera Maya Rentals, MX
We used to use another guidebook app but it got expensive once we scaled past 3 units. SmoothStay’s pricing just makes way more sense. Plus, the customization is better imo.
Mike B.
Superhost / VRBO Premier
We used to use another guidebook app but it got expensive once we scaled past 3 units. SmoothStay’s pricing just makes way more sense. Plus, the customization is better imo.
Mike B.
Superhost / VRBO Premier
One of the best tools we’ve added to our hosting setup. The QR codes work brilliantly—especially for things like smart locks and appliances. We’ve even embedded videos to show guests how to use the hot tub properly. Support’s been great too.
Jacob F.
CEO & Founder - Mountain Cabins
One of the best tools we’ve added to our hosting setup. The QR codes work brilliantly—especially for things like smart locks and appliances. We’ve even embedded videos to show guests how to use the hot tub properly. Support’s been great too.
Jacob F.
CEO & Founder - Mountain Cabins
It’s not perfect (still waiting on a dark mode!), but wow, it’s made a difference. Guests comment on how helpful it is, and we’re not scrambling to explain how to use the AC anymore.
Rita J.
Miami, Florida
It’s not perfect (still waiting on a dark mode!), but wow, it’s made a difference. Guests comment on how helpful it is, and we’re not scrambling to explain how to use the AC anymore.
Rita J.
Miami, Florida
Hosts in 18 Countries Trust SmoothStay
Save time and impress guests with every stay, effortlessly.
We run 14 vacation rentals across three states, and SmoothStay has been a game changer. We can create individual guidebooks for each property, keep them all in sync, and our guests love how polished it looks. It’s saved our team hours every week.
Alonso C.
Bona Retreats
I manage my cabin in the mountains remotely and was tired of repeating the same info to guests. SmoothStay let me create a clean, easy-to-update guidebook with everything from check-in to local hikes. Support is great.
Marc Z.
Shenandoah, VA
We were using a Google Doc before and it got messy fast with a couple more houses. SmoothStay just looks better and works better. Our guests love how simple it is. Took a weekend to set it all up but now it saves us HOURS.
Rodrigo M.
Riviera Maya Rentals, MX
We used to use another guidebook app but it got expensive once we scaled past 3 units. SmoothStay’s pricing just makes way more sense. Plus, the customization is better imo.
Mike B.
Superhost / VRBO Premier
One of the best tools we’ve added to our hosting setup. The QR codes work brilliantly—especially for things like smart locks and appliances. We’ve even embedded videos to show guests how to use the hot tub properly. Support’s been great too.
Jacob F.
CEO & Founder - Mountain Cabins
It’s not perfect (still waiting on a dark mode!), but wow, it’s made a difference. Guests comment on how helpful it is, and we’re not scrambling to explain how to use the AC anymore.
Rita J.
Miami, Florida
Have Questions About SmoothStay?
How long does it take to set up a guidebook?
Minutes. Connect Airbnb, Hospitable or OwnerRez and you get a guidebook for every property, or paste one Airbnb listing link or any text for a single guidebook. The AI Guidebook Builder drafts the categories, articles, amenities and local spots. Review, change what you like and share the link in the same sitting.
Do you offer a free plan?
Yes. The Free Starter plan is free forever, with no credit card: the AI Guidebook Builder, one property with unlimited articles, automatic translation, secure share links and deep links, OTA compliance on your share links, QR codes and basic analytics. The Host plan adds the AI Concierge, the AI Writing Assistant, guest registration, time-based reservation links, connections to Airbnb, Hospitable and OwnerRez, and your own branding. You can try it free for 14 days.
What AI tools are included?
Three. The AI Guidebook Builder drafts your guidebook from a listing link, a connected Airbnb or Hospitable account, or any text, on every plan, the free one included. The AI Writing Assistant polishes or expands your articles, and the AI Concierge answers guests' questions from your content, right inside the guidebook. Both come with the Host plan.
Is my guidebook private and secure?
Yes. It opens only through links with a unique security token, and it never shows up in Google. Reservation links show sensitive details like door codes only from your lead time until check-out, and articles you restrict never appear on public or general share links.
Does SmoothStay work with my PMS, or without one?
Both. Hospitable is live: connect it to import your properties and create reservation links automatically. OwnerRez is live in beta and works the same way. On Airbnb without a PMS? Airbnb Connect (beta) imports your listings and reservations straight from your Airbnb account. Webhooks send guest and reservation events to Zapier, Make or your own tools. Somewhere else? Add a reservation by hand, from any booking source, and every reservation-link feature works the same way. Tell us which PMS you use on our Feedback Hub.
How is the Host plan priced?
Per unit, where one unit is one guidebook. Billed yearly, it's $5.90 a month for your first unit and $3.90 for each extra one, which works out to 4 months free compared with monthly billing. Billed monthly, it's $8.90 for the first unit and $5.90 for each extra one. Over 30 units, we build a tailored plan.
What if I manage multiple properties?
Add as many as you need on the Host plan (the free plan has one). Manage them from one dashboard, share articles across them and update once. Over 30 units, we build a tailored plan.
Can I cancel anytime?
Yes, with no fees. Cancel in Billing and your plan stays active until the end of the period you paid for, then stops renewing. After the 60-day guarantee, annual plans run to the end of the year and aren't refunded.
Have Questions About SmoothStay?
How long does it take to set up a guidebook?
Minutes. Connect Airbnb, Hospitable or OwnerRez and you get a guidebook for every property, or paste one Airbnb listing link or any text for a single guidebook. The AI Guidebook Builder drafts the categories, articles, amenities and local spots. Review, change what you like and share the link in the same sitting.
Does SmoothStay work with my PMS, or without one?
Both. Hospitable is live: connect it to import your properties and create reservation links automatically. OwnerRez is live in beta and works the same way. On Airbnb without a PMS? Airbnb Connect (beta) imports your listings and reservations straight from your Airbnb account. Webhooks send guest and reservation events to Zapier, Make or your own tools. Somewhere else? Add a reservation by hand, from any booking source, and every reservation-link feature works the same way. Tell us which PMS you use on our Feedback Hub.
Do you offer a free plan?
Yes. The Free Starter plan is free forever, with no credit card: the AI Guidebook Builder, one property with unlimited articles, automatic translation, secure share links and deep links, OTA compliance on your share links, QR codes and basic analytics. The Host plan adds the AI Concierge, the AI Writing Assistant, guest registration, time-based reservation links, connections to Airbnb, Hospitable and OwnerRez, and your own branding. You can try it free for 14 days.
How is the Host plan priced?
Per unit, where one unit is one guidebook. Billed yearly, it's $5.90 a month for your first unit and $3.90 for each extra one, which works out to 4 months free compared with monthly billing. Billed monthly, it's $8.90 for the first unit and $5.90 for each extra one. Over 30 units, we build a tailored plan.
What AI tools are included?
Three. The AI Guidebook Builder drafts your guidebook from a listing link, a connected Airbnb or Hospitable account, or any text, on every plan, the free one included. The AI Writing Assistant polishes or expands your articles, and the AI Concierge answers guests' questions from your content, right inside the guidebook. Both come with the Host plan.
What if I manage multiple properties?
Add as many as you need on the Host plan (the free plan has one). Manage them from one dashboard, share articles across them and update once. Over 30 units, we build a tailored plan.
Is my guidebook private and secure?
Yes. It opens only through links with a unique security token, and it never shows up in Google. Reservation links show sensitive details like door codes only from your lead time until check-out, and articles you restrict never appear on public or general share links.
Can I cancel anytime?
Yes, with no fees. Cancel in Billing and your plan stays active until the end of the period you paid for, then stops renewing. After the 60-day guarantee, annual plans run to the end of the year and aren't refunded.
Fewer guest questions. Happier guests.
Build your guidebook from your listings in minutes. Guests find answers on their own, in their language.
60-day money-back guarantee
No credit card
“They have an amazing guide with so much information that is helpful.”
★★★★★ Airbnb guest review of our own listing · Guest favorite, 4.97
Casa Koba · Playa del Carmen
Welcome to Casa Koba
Arrival
The house
Amenities
House rules
Local favorites
Check-out
Where are your listings?
Airbnb
Import all your listings
Hospitable or OwnerRez
Import from your PMS
Another channel
Paste a link or text
Build my guidebook
Every word editable
Fewer guest questions. Happier guests.
Build your guidebook from your listings in minutes. Guests find answers on their own, in their language.
60-day money-back guarantee
No credit card
“They have an amazing guide with so much information that is helpful.”
★★★★★ Airbnb guest review of our own listing · Guest favorite, 4.97
Casa Koba · Playa del Carmen
Welcome to Casa Koba
Arrival
The house
Amenities
House rules
Local favorites
Check-out
Where are your listings?
Airbnb
Import all your listings
Hospitable or OwnerRez
Import from your PMS
Another channel
Paste a link or text
Build my guidebook
Every word editable
Fewer guest questions. Happier guests.
Build your guidebook from your listings in minutes. Guests find answers on their own, in their language.
60-day money-back guarantee
No credit card
“They have an amazing guide with so much information that is helpful.”
★★★★★ Airbnb guest review of our own listing · Guest favorite, 4.97
Casa Koba · Playa del Carmen
Welcome to Casa Koba
Arrival
The house
Amenities
House rules
Local favorites
Check-out
Where are your listings?
Airbnb
Import all your listings
Hospitable or OwnerRez
Import from your PMS
Another channel
Paste a link or text
Build my guidebook
Every word editable
We’re here to smooth out your hosting journey, making guest experiences better and your work easier.
Product
Free Resources
Integrations
© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company. Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.
We’re here to smooth out your hosting journey, making guest experiences better and your work easier.
Product
Free Resources
Integrations
© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company. Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.
We’re here to smooth out your hosting journey, making guest experiences better and your work easier.
Product
Free Resources
Integrations
© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company. Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.