A link that opens your guidebook at a specific article, subcategory or category instead of the home screen. Click the share icon next to any item in Content to copy it, then send it in a message or turn it into a QR code, like a Wi-Fi card by the router.

Yes. They follow the rules of the link they come from. An article hidden from OTA guests stays hidden, and a restricted article such as a door code only opens during the guest's stay.

Yes. Deep links work on every plan, including Free. Copy as many as you like and send them wherever guests read your messages.

Not on a reservation link. The deep link follows the same timing as the link it comes from, so a restricted article like the door code only opens during the guest’s access window.

In the share popup, pick the link type and click Generate QR. The QR code opens the same article as the deep link, so you can print one for the router, the coffee machine or the parking spot.

Start with the questions you answer most: Wi-Fi, check-in, parking and check-out. In our experience, those four links cover most of the messages hosts get during a stay.

Only for reservation links. A deep link made from a guest’s reservation link carries their access window, so it belongs to them. Deep links made from your general share link are the same for everyone and can be reused or printed.

Yes. Copy the deep link from your general share link, for example to a check-out checklist or a maintenance article. They see it with no time limit, including restricted content, so keep those links within your team.

The slug is the end of your guidebook's address, like casa-koba in app.smoothstay.io/guide/casa-koba. Each property gets one from its name, and you can change it using letters, numbers and dashes. If it's taken, we add a number. Changing a slug breaks every link you've already shared, including QR codes and deep links, so set it before you share.

Yes. Categories and subcategories have the same share icon as articles. A link to your Restaurants category, for example, opens the full list so guests can browse every recommendation.

Yes. Paste a deep link into any scheduled or saved message in your PMS, Airbnb or email tool. A link to your check-in steps in the day-before message answers the most common arrival questions in advance.

Deep links made from your general share link stop working, along with the share link itself. Deep links made from reservation links aren’t affected. Copy fresh links after a reset.

Yes. Guests can switch the guidebook to their language from the header, on any page they land on, including a deep-linked article.

Because answers change. If the Wi-Fi password changes, you update one article and every link you’ve ever sent shows the new one. Typed answers sit in old message threads, out of date, and guests find them first.

Yes. When a guest opens an article from a deep link, it counts as an article view like any other, so you can see which articles your links actually send people to.

Yes. Use the share icon next to the property itself. That link opens the guidebook at its home screen, which works well for the first message after booking.