Where Both Platforms Shine—and How They Differ
Both SmoothStay and Touch Stay help guests find property information in a mobile guidebook. SmoothStay combines flexible branding and an AI Concierge with your existing PMS and messaging workflow. Touch Stay Growth adds team seats and built-in guest messaging. Compare the features you need, then review the annual-billing examples below.
Quick Decision Summary
Choose SmoothStay if:
You want an AI Concierge answering guest questions 24/7 from your guidebook content.
Fair, predictable pricing per guidebook matters as you add more properties
You care about sleek design, branding, and rich layouts like slideshows and video-heavy pages
You prefer a fast-moving product that’s shipping new features regularly and catching up quickly on “big player” functionality
You want cutting-edge AI and guest tools without enterprise-style pricing
You’re happy to plug SmoothStay into your current workflows today and adopt native PMS-style flows as they roll out
Choose Touch Stay if:
You prioritize a long-established platform with a large user base, proven track record and more features
You value built-in team and messaging tools alongside your guidebook
You want built-in guest messaging in light CRM format
You want an e-commerce store to sell your upsells and services
A straightforward, template-driven guidebook with offline-capable access fits your needs
Main Features Face-Off: SmoothStay vs Touch Stay
Feature | SmoothStay | Touch Stay |
|---|---|---|
Digital guidebook platform | ✓ Core features. | ✓ Core features. |
Video backgrounds and slideshows | ✓ Rich media layouts and highly visual pages. | — No. |
AI Concierge (24/7 guest answers) | ✓ Yes, built-in AI Concierge trained on your guidebook. | — Yes, but only on their more expensive plans. |
AI writing assistant | ✓ Yes. | ✓ Yes. |
AI guidebook builder | ✓ Yes. | ✓ Yes. |
Printable PDFs | — Not yet, in roadmap. | — Yes, but only on their more expensive plans. |
Map-based local recommendations | ✓ Yes. | ✓ Yes. |
Sync content across guidebooks | ✓ Yes. | ✓ Yes. |
Multi-language translations | ✓ Yes, 100+ languages. | ✓ Yes + with manual overwrite. |
Custom branding options | ✓ Strong branding (logos, colors, media, layout control), including option to overwrite per property. | ✓ Branding options, though within more fixed structural templates. |
Modern, smooth design | ✓ Modern, mobile-first, highly visual design. | ✓ Clean and guest-friendly. |
Guest registration and collect emails | ✓ Yes. | ✓ Yes. |
OTA-compliance tools | ✓ Yes. | ✓ Yes. |
Invitation-only links | ✓ Yes. | ✓ Yes, including text or email. |
Built-in weather widget | — Not yet; on roadmap. | — Yes, but only on their more expensive plans. |
Store and upsells | — Not yet; on roadmap. | ✓ Yes. |
Guide performance analytics | ✓ Yes. | — Yes, but only on their more expensive plans. |
See who’s reading & when | ✓ Yes. | ✓ Yes. |
Quick QR code creation | ✓ Yes. | ✓ Yes. |
Integrations | ✓ Yes. Hospitable and Webhooks. More coming soon. | ✓ Multiple integrations with PMS/channel tools and marketplaces (e.g., Guesty, Beds24, Hostex). |
Free option available | ✓ Yes. | ✓ Yes. |
Disclaimer: We strive to review and keep this page updated every quarter for any changes that may occur in platform offerings. We can make mistakes. If you notice outdated pricing, incorrect features, or inaccurate information, please reach out to hello@smoothstay.io so we can correct it.
