All SmoothStay features for hosts and property managers
An AI guidebook and concierge for short-term rentals. Set it up in minutes, share one link, and let guests find answers on their own.
Casa Koba · Playa del Carmen
Welcome to Casa Koba
Arrival
The house
Amenities
House rules
Local favorites
Check-out
Where are your listings?
Airbnb
Import all your listings
Hospitable or OwnerRez
Import from your PMS
Another channel
Paste a link or text
Build my guidebook
Every word editable
Fast setup & customization
Set it up in minutes, then make it yours. Import your listings, polish rough notes with AI, and keep every guidebook on brand.
Casa Koba · Playa del Carmen
Welcome to Casa Koba
Arrival
The house
Amenities
House rules
Local favorites
Check-out
Where are your listings?
Airbnb
Import all your listings
Hospitable or OwnerRez
Import from your PMS
Another channel
Paste a link or text
Build my guidebook
Every word editable
AI Guidebook Builder
Connect Airbnb, Hospitable or OwnerRez, or paste a listing link or any text, and get a draft guidebook in minutes: categories, articles, amenities and nearby spots.
Your notes
wifi CasaKoba-5G, pw on router card, weak signal in back bedroom
Assistant
Wi-Fi & internet
Friendly
Connect to CasaKoba-5G. You’ll find the password on the card next to the router. The signal is a little weaker in the back bedroom, so the living room is your best spot for video calls.
From notes to article
In your guidebook’s language
AI writing assistant
Turn rough notes into polished guidebook articles in one click. Your tone, your guidebook’s language, placeholders intact. Built into the SmoothStay editor.
Good afternoon, Ana
Welcome to Casa Koba
Mar 14 – 18 · 4 guests
Door code
4821
This afternoon
29°
Tonight
24°
Tomorrow
30°
Before you go out
Where to eat
Best beaches
Changes with the stay
You choose the order
Home screen & widgets
Build your guidebook home from widgets: reservation card, weather, article collections and host card. Set the order and show each one at the right stage of the stay.
Local favorites
All
Food
Beaches
Health
Taquería El Paisa
Restaurants · Mexican · ★ 4.7
Imported from Google
Your tips, your pins
Local info with Google
Import restaurants, beaches and pharmacies from Google into your guidebook, add your own tips, and show them on one map guests can filter.
Knowledge Base
Arrival
Category
Getting in
Subcategory
Door code & lockbox
Article
All properties
Parking
Article
Playa
The house
Category
Wi-Fi & internet
Article
All properties
Local favorites
Category
Write once, use everywhere
Fills in each property’s details
Smart knowledge base
One Knowledge Base for all your guidebooks: categories, placeholders that fill in each property’s details, and tags to reuse articles across properties.
CK
Casa Koba
Playa del Carmen
Welcome to Casa Koba
Ask the AI Concierge
Brand colors
CK
logo.png
Your logo, your colors
No designer needed
Your own branding
Add your logo, brand colors, website and welcome video to every guidebook, and give each property its own look from one SmoothStay account.
Safe sharing & access control
Share one link everywhere. Guests see the right details at the right time, and OTA guests never see your marketing.
Custom URL path
Casa Koba · Visibility & sharing
app.smoothstay.io/guide/
casa-koba
Your guidebook for Casa Koba:
app.smoothstay.io/guide/casa-koba
Delivered
Easy to type
Remembered months later
Custom Guidebook Slug
Give every guidebook a short, branded address like app.smoothstay.io/guide/casa-koba. Easy to share, easy to type, easy to remember.
Ana · Casa Koba
Guest · checked in
Hi! What’s the Wi-Fi password? 🙏
Here you go:
Wi-Fi & internet
Casa Koba guidebook
Connected, thanks!
One tap to the answer
Works with every link type
Deep links to articles
Send guests a link that opens one exact article, category or subcategory of your guidebook. Works with every link type and every plan.
Airbnb booking
Casa Koba
Welcome, Lucía
Wifi and internet
Check-out and keys
Marketing and sign-up hidden
Local favorites
Direct booking
Casa Koba
Welcome, Lucía
Wifi and internet
Check-out and keys
Book your next stay direct
Save on your return trip
Register your group
Local favorites
OTA Compliance
Share your guidebook through Airbnb, Vrbo or Booking.com and keep marketing away from OTA guests, with rules on links, articles and widgets. Free on every plan.
Share Casa Koba
General share link
Token-protected, no time limit
Reservation link
One guest, restricted content during the stay
Public link
Open access, never shows restricted content
Token-protected links
Never indexed by Google
Privacy & access controls
Keep door codes and sensitive details for current guests only. Token-protected links, three link types and one-click access control for your guidebook.
Welcome to Casa Koba
Scan for Wi-Fi, check-in and our favorite spots
Print once, use all year
Free on every plan
QR code generator
Generate a QR code for your whole guidebook or any article in two clicks. Print it on welcome cards, signs and stickers. Free on every plan.
Smith family · Casa Koba
Mar 14 – Mar 18 · Reservation link
Booked
General info: house rules, local favorites
Open
14 days before
Door code, directions, Wi-Fi unlock
Unlocked
During the stay
Everything visible
Open
After check-out
Codes hidden, recommendations stay
Locked
Opens on its own
Closes at check-out
Time-based reservation access
Reservation links that unlock door codes and directions before check-in and hide them after check-out. Set a lead time once, override per guest.
Real guest engagement
Answer guests around the clock and learn what they need. Registration, an AI Concierge that answers from your guidebook, and one dashboard for every signal.
Casa Koba
AI Concierge
Can we check out a bit later on Sunday?
AI Concierge
Check-out is at 11:00 am. A later check-out, up to 1:00 pm, is often possible on Sundays. Message your host the day before and they’ll confirm.
Check-out and keys
Ask about your stay
The AI Concierge can make mistakes. Contact your host for help.
From your guidebook
In the guest’s language
Follows your OTA rules
AI Concierge
SmoothStay’s AI Concierge answers guest questions 24/7 from your guidebook, in the guest’s language, following your OTA and access rules. Included on paid plans.
Analytics
All properties
Last 30 days
Charts
Detail
1,284
Article views
312
Concierge questions
96
Hearts
Guidebook views per day
Every Concierge question
No IP logging
Guest insights & feedback
See what guests read, ask the AI Concierge and love in your guidebook. Analytics, answer ratings and article feedback in one dashboard, without IP logging.
Welcome to Casa Koba
Register your group to open the guidebook.
Full name
Lucía Herrera
lucia.herrera@mail.com
Country
Mexico
Send me offers for my next stay
Open guidebook
Each guest can register
Consent saved word for word
Guest Registration
Collect guest names, emails and consent before they open your guidebook. Build a direct-booking contact list, while OTA guests never see the form.
Casa Koba
ES
Casa Koba · Playa del Carmen
Bienvenidos a Casa Koba
English
Español
Français
Deutsch
Português
日本語
100+ languages
Free on every plan
Multi-language auto translation
Write your guidebook once and guests read it in any of 100+ languages, translated instantly. Included on every SmoothStay plan, including Free.
