Logo SmoothStay

How We're Transforming Guest Experiences

We built SmoothStay for our own short-term rentals in Washington DC and the Riviera Maya. Today, STR hosts, small hotels, B&Bs, and campsite operators use it too across 18 countries.

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Fewer repetitive guest questions

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Our Hosting Stats

Our Hosting Stats

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Fellow Host,


We started hosting on Airbnb over ten years ago with our own row house in Foggy Bottom, Washington, DC.


Today we run six short-term rentals between DC and the Riviera Maya — and we've answered roughly the same five guest questions about ten thousand times.


We looked for digital guidebooks. But every tool we tried looked outdated, lacked real customization, or came with bloated pricing. So we built SmoothStay for ourselves.


SmoothStay now runs on our own Airbnbs. Guests find it the moment they book, the AI assistant handles the repetitive questions, and our inbox stays quiet during a stay.


Then something happened. B&B owners started signing up. Boutique hotels followed. Campsites after that. The guest journey from "booking confirmed" through checkout turned out to look the same from their side of the desk too, so we started building features for them as well.


Free to start, no credit card.

Fellow Host,


We started hosting on Airbnb over ten years ago with our own row house in Foggy Bottom, Washington, DC.


Today we run six short-term rentals between DC and the Riviera Maya — and we've answered roughly the same five guest questions about ten thousand times.


We looked for digital guidebooks. But every tool we tried looked outdated, lacked real customization, or came with bloated pricing. So we built SmoothStay for ourselves.


SmoothStay now runs on our own Airbnbs. Guests find it the moment they book, the AI assistant handles the repetitive questions, and our inbox stays quiet during a stay.


Then something happened. B&B owners started signing up. Boutique hotels followed. Campsites after that. The guest journey from "booking confirmed" through checkout turned out to look the same from their side of the desk too, so we started building features for them as well.


Free to start, no credit card.

Dominique & Diego

Co-founders · Active Airbnb Superhosts · Riviera Maya & Washington DC

Dominique & Diego

Co-founders · Active Airbnb Superhosts · Riviera Maya & Washington DC

What guests say when they use SmoothStay

These are excerpts from real Airbnb reviews on properties using SmoothStay's digital guidebook.

"Super helpful … recommendations and guides"

SmoothStay review - super helpful... recommendations and guides
SmoothStay review - super helpful... recommendations and guides

"Their digital welcome book was so helpful"

SmoothStay review - their digital welcome book was so helpful
SmoothStay review - their digital welcome book was so helpful

"They have an amazing guide"

SmoothStay review - they have an amazing guide
SmoothStay review - they have an amazing guide

"Guidebook definitely helped a lot"

SmoothStay Review - guidebook definitely helped a lot

Built by hosts, every feature.

We've spent ten years figuring out what actually matters when you're running properties. SmoothStay is what came out of it.

Put Guests First

Happy guests leave great reviews. Every feature is built to make that easier.

Grow with Hosts

We ship updates every few weeks based on what hosts actually ask for. Your feedback isn't a survey, it's the roadmap.

Keep it Simple

Hosting is already complex. SmoothStay should never add to that.

Build What Matters

Every feature has to earn its place by solving a real problem someone running a property actually has.

Powerful & Fair

We keep things lean so you get robust features—without the bloated pricing.

Get More 5-star Reviews

Simplify guest experience and boost your ratings with a Digital Guidebook from SmoothStay.

SmoothStay is an Amazing Guide!

Get More 5-star Reviews

Simplify guest experience and boost your ratings with a Digital Guidebook from SmoothStay.

SmoothStay is an Amazing Guide!

Get More 5-star Reviews

Simplify guest experience and boost your ratings with a Digital Guidebook from SmoothStay.

SmoothStay is an Amazing Guide!
Logo SmoothStay

We’re here to smooth out your hosting journey—making guest experiences better and your work easier.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company.

Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.

Logo SmoothStay

We’re here to smooth out your hosting journey—making guest experiences better and your work easier.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company.

Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.

Logo SmoothStay

We’re here to smooth out your hosting journey—making guest experiences better and your work easier.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a trade name of HelloBnB LLC, a Wyoming limited liability company.

Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.