The AI Concierge answers in the language your guidebook is shown in. The AI Writing Assistant writes in your guidebook's language too. And when guests switch the guidebook to another language, the page translation covers everything on screen, Concierge answers included.

At least 40 characters. A few fragments are enough, like “check-out 11, keys in lockbox, trash out”. The more real detail you include, the more useful the result.

You don’t need to. The Assistant shows a preview first, and nothing changes until you click apply. Close the preview and your original stays exactly as it was.

It writes from your notes plus the article’s title and category, so it can fill in wording, not facts it doesn’t have. Always read the preview and check times, codes and prices before you apply it.

No. The Assistant is part of every paid plan. On Free you can write and edit articles yourself, and use the AI Guidebook Builder to create your first draft.

Yes. Open any article in the editor, write at least 40 characters, and the Assistant button is there, whether it’s house rules, a restaurant tip or appliance instructions.

Yes. Write the rules as you’d say them, then let the Assistant rewrite them in your chosen tone. Rules stay firm but read as friendly, which guests respond to better than a list of don’ts.

Yes. Run it on any existing article to polish the wording, or on short notes to expand them into a full article. Either way you compare before and after, and decide.

Yes. The tone is set once in Settings and applies to every rewrite, so your guidebooks sound consistent across properties, even when you write them on different days.

Yes. Jot down why you like a place, what to order and when to go, and the Assistant turns it into a short, friendly tip that sits next to the details imported from Google.

Give it at least 40 characters of notes and it either polishes your text or expands it into a full article, using the article's title and category for context. Pick a tone in Settings → AI; it applies to your whole account.

No. Placeholders from the Data Dictionary, like the Wi-Fi password or door code, stay intact in the rewritten text, so each guidebook still shows its own values.

Five tone presets: Friendly & Casual, Professional & Polite, Luxury & Formal, Concierge / Hospitality Pro and Neutral / Balanced. Pick one in Settings and every rewrite follows it until you change it.

The AI Guidebook Builder drafts a whole guidebook from a listing link or pasted text. The AI Writing Assistant improves one article at a time while you edit. Most hosts use the Builder once and the Assistant often.

Yes, anytime in Settings. Articles you already applied stay as they are, and every rewrite from then on uses the new tone.

The ones you’d otherwise write in a hurry: check-in and check-out steps, house rules and appliance instructions. Those are read by almost every guest, so clear, friendly wording there saves the most messages.

Guests see a normal article in your guidebook. Because you start from your own notes and review every preview, the result carries your details and choices, just in clearer words.

No, and it doesn’t need to. It writes in your guidebook’s language. Guests who read another language switch the guidebook to theirs, and the page translates automatically.

No. That’s the point. Write the facts the way you’d text them to a friend, and the Assistant turns them into clear sentences guests can follow. You bring the details; it brings the wording.