The first screen guests see should feel like your property.

The first screen guests see should feel like your property.

A welcome message in your voice. A background that captures your space — image, slideshow, or video. Quick-access shortcuts to the things guests look for first. Every guidebook opens to a home screen you've designed, not a generic template.

A welcome message in your voice. A background that captures your space — image, slideshow, or video. Quick-access shortcuts to the things guests look for first. Every guidebook opens to a home screen you've designed, not a generic template.

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Trusted by hosts in 18 countries

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Trusted by hosts in 18 countries

SmoothStay guidebooks’ home screens showing a custom welcome message, branded background, and pinned article shortcuts

Why It Matters

Make the first ten seconds count

When a guest opens your guidebook, they're forming an impression of you in seconds. A generic template tells them they're in software. Your photo, your colors, your welcome message tells them they're in *your* property — and the rest of the stay starts from there.

Make the first ten seconds count

When a guest opens your guidebook, they're forming an impression of you in seconds. A generic template tells them they're in software. Your photo, your colors, your welcome message tells them they're in *your* property — and the rest of the stay starts from there.

Put the answers they need at their thumbs

Wifi password. Directions to the property. Welcome instructions. The two or three things every guest opens the guidebook to find. Pin them to the home screen and guests find them in one tap — no scrolling, no searching, no asking you on a Saturday night.

Put the answers they need at their thumbs

Wifi password. Directions to the property. Welcome instructions. The two or three things every guest opens the guidebook to find. Pin them to the home screen and guests find them in one tap — no scrolling, no searching, no asking you on a Saturday night.

Make every property feel distinct

Different properties, different vibes. The beach studio gets a video of the waves. The mountain cabin gets a slideshow of the morning fog. Each guidebook has its own welcome message, its own background, its own pinned shortcuts — even when they all live under one account.

Make every property feel distinct

Different properties, different vibes. The beach studio gets a video of the waves. The mountain cabin gets a slideshow of the morning fog. Each guidebook has its own welcome message, its own background, its own pinned shortcuts — even when they all live under one account.

Video backgrounds — turn your guidebook into a first impression.

Many digital guidebook tools give you a static photo and call it customization. SmoothStay supports full video backgrounds via YouTube or Vimeo, so the first thing your guests see can be the view from your terrace, the waves at sunset, or a slow pan through your living room.

It's the kind of touch that turns a guidebook into something guests screenshot and send to their friends. Hosts have told us it's the moment guests stop thinking "this is software" and start thinking "this host put real care into the experience."

Desktops autoplay automatically. On mobile, you can opt in to autoplay or let guests tap to play — your choice, since some guests are on mobile data and some aren't.

How it Works

1

Set the welcome message

Open any property's settings and write your welcome title and subtitle. Different properties get different messages — the beach house can sound casual, the boutique villa can sound polished. Both live under the same account.

2

Choose your background

Pick one of four options: a clean layout with no background, a single image, a 5-photo slideshow, or a video from YouTube or Vimeo. The video option is the one most hosts come back to once they try it.

3

Pin the articles guests need first

Inside any article, toggle *Pin to home section*. The article appears as a quick-access shortcut on the home screen, with its subcategory icon. For your highest-priority articles — usually wifi or directions — turn on *Wide shortcut display* so they stand out.

Pricing

The full custom home screen — video backgrounds, slideshows, multiple pinned articles, per-property customization — is included on every paid plan

All Premium Features

$6.90

USD

Guides

1

Need 30+ guidebooks? Get in touch for volume discounts.

No credit card required

Unlimited articles.

Add guidebooks at any time.

AI guest chatbot.

AI content assistant.

Guest registration

Your branding.

Automatic translation.

Advanced analytics.

Custom tags.

Advanced QR generator.

Embed unlimited images & videos.

Data dictionary.

Time-based access for guests.

Privacy controls.

OTA compliance tools

Share deep links.

All Premium Features

$6.90

USD

Guides

1

Need 30+ guidebooks? Get in touch for volume discounts.

No credit card required

Unlimited articles.

Add guidebooks at any time.

AI guest chatbot.

AI content assistant.

Guest registration

Your branding.

Automatic translation.

Advanced analytics.

Custom tags.

Advanced QR generator.

Embed unlimited images & videos.

Data dictionary.

Time-based access for guests.

Privacy controls.

OTA compliance tools

Share deep links.

All Premium Features

$6.90

USD

Guides

1

Need 30+ guidebooks? Get in touch for volume discounts.

No credit card required

Unlimited articles.

Add guidebooks at any time.

AI guest chatbot.

AI content assistant.

Guest registration

Your branding.

Automatic translation.

Advanced analytics.

Custom tags.

Advanced QR generator.

Embed unlimited images & videos.

Data dictionary.

Time-based access for guests.

Privacy controls.

OTA compliance tools

Share deep links.

How to Customize My Digital Guidebook's Home Screen?

  1. Video backgrounds work best when they're short and ambient. A 10–30 second loop of the view, a slow pan through the property, or a sunset clip beats a fully edited promo video. Guests aren't watching it — they're feeling it.


  2. Pin three or four articles, not ten. The home screen is for the things every guest needs in their first hour. Wifi. Directions. Welcome instructions. Beyond that, pinning more starts to defeat the purpose — guests will scroll.


  3. Use the welcome subtitle for what's NOT obvious. Don't waste it on "we hope you enjoy your stay." Use it for something practical guests don't know yet — "Check-in instructions are below" or "Tap the Map tab for our local picks."

FAQs About Customizing Your Guidebook's Home Layout

Can each of my properties have a different home screen?

Can I reorder pinned shortcuts on the home screen?

What video sources work for backgrounds?

How do video backgrounds behave on mobile vs. desktop?

Is there a limit on how many articles I can pin to the home screen?

What parts of the home screen are customizable?

FAQs About Customizing Your Guidebook's Home Layout

Can each of my properties have a different home screen?

How do video backgrounds behave on mobile vs. desktop?

Can I reorder pinned shortcuts on the home screen?

Is there a limit on how many articles I can pin to the home screen?

What video sources work for backgrounds?

What parts of the home screen are customizable?

Get Started for Free

Get Started for Free

Get Started for Free

No credit card. Cancel anytime. No apps to download.

No credit card. Cancel anytime. No apps to download.

Get started with SmoothStay
Get started with SmoothStay
Logo SmoothStay

We’re here to smooth out your hosting journey—making guest experiences better and your work easier.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a registered DBA of HelloBnB LLC, a Wyoming limited liability company.

Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.


SmoothStay is not affiliated with Airbnb, Inc, VRBO, or any other platform.

Logo SmoothStay

We’re here to smooth out your hosting journey—making guest experiences better and your work easier.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a registered DBA of HelloBnB LLC, a Wyoming limited liability company.

Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.


SmoothStay is not affiliated with Airbnb, Inc, VRBO, or any other platform.

Logo SmoothStay

We’re here to smooth out your hosting journey—making guest experiences better and your work easier.

© 2023–2026 HelloBnB LLC. All rights reserved. SmoothStay™ is a registered DBA of HelloBnB LLC, a Wyoming limited liability company.

Mailing Address: 1007 N Orange St, 4th Floor, Suite 3246, Wilmington, DE 19801, United States.


SmoothStay is not affiliated with Airbnb, Inc, VRBO, or any other platform.