Add as many as you need on the Host plan (the free plan has one). Manage them from one dashboard, share articles across them and update once. Over 30 units, we build a tailored plan.

Yes. Your account branding is the default for every guidebook, and each property can override the logo, colors, welcome media and website link. Run several brands from one account if you need to.

Start with one property: paste your old guidebook's text into the AI Guidebook Builder, set up your branding and check the result. Then duplicate it for your other properties and share the articles they have in common. Email hello@smoothstay.io and we'll help you move.

Share what works everywhere: welcome messages, house rules, check-out steps. Keep property-specific what guests experience differently: what to bring, parking, local recommendations. In our experience, most portfolios end up with 40 to 60 articles in total, a mix of both, and placeholders cover the small details that differ inside shared articles.

Copies drift. You fix the check-out steps in one guidebook and forget the other four, and guests get different answers for the same thing. With shared articles and placeholders, a change made once reaches every guidebook that uses it, and the AI Concierge answers from the same up-to-date content.

Yes. Your account has a default guidebook language, and any property can switch to its own, for example a Spanish-first guidebook for a property that mostly hosts guests from Mexico. Guests can still switch the guidebook to their own language, and the AI Concierge answers in the language the guidebook is shown in.

The Properties page has a search box and tag filters, so you can narrow the list to one region or brand in a couple of taps. On a phone, properties show as a simple list with photo and address, and a + in the top bar adds a new one. Tags you use for sharing articles double as filters.

Yes. Give the article and the properties the same tag and it appears in each of those guidebooks; edit it once and it updates everywhere. For details that differ, like the Wi-Fi password, use placeholders such as {{UNIT:WIFI_PASSWORD}}, which fill in each property's own value, for the AI Concierge too. For a one-off, restrict the article to a single property.

No. Duplicate a finished property and it keeps its branding, language, OTA settings and shared articles. Then change only what differs, like the name, address, Wi-Fi and photos.

Give an article and a group of properties the same tag, and the article appears in each of those guidebooks. Tags can follow any logic: a region like Riviera Maya, a property type, or a brand. Edit the article once and every tagged guidebook shows the change. Properties without the tag never see it.

Your account defaults apply to every property: branding, guidebook language, AI Concierge and guest registration. On any property, switch off “Use default” to give it its own setting, like Spanish for one property or a different logo and colors for a second brand. An “Edit default” link takes you to the account setting, so you always know where a value comes from.

Yes, with Hospitable today. Connect it once, match each Hospitable listing to a SmoothStay property, and every confirmed reservation gets its own guidebook link that you can send with Hospitable’s message templates. An OwnerRez integration is in development, and a direct Airbnb connection for hosts without a PMS is coming soon.

Yes. Every property has its own guidebook with a general link you can print or share, and each reservation can get a private link that opens at the right time for that guest. You can also give a guidebook a custom slug, so the link reads like your property instead of a random code.

Not yet. Team access with separate logins is coming soon. Today, one account manages every property, guidebook and reservation. If you work with a co-host or cleaner, share the guidebook link they need, or email hello@smoothstay.io and we’ll tell you when team access is ready.